How can we complain? Appropriate and effective strategies in English and Japanese

Sunday, November 13th, 2005, 2:15 PM - 4:20 PM

Speaker: Carol Rinnert, Hiroshima City University

What if your professor made a mistake, giving you a lower grade than what you deserved? Or, what if your roommate has been making too much noise that disturbs your sleep late at night? Even though saying something can risk offense, sometimes expressing a complaint is necessary to solve such problems. The presenter will share results of on-line questionnaires that investigated what complaint strategies are seen as most appropriate and effective in English and Japanese in those two situations, and what strategies are seen as potentially rude or ineffective in the same situations.

Organization: Matsuyama Chapter of the Japan Association for Language Teaching (Matsuyama JALT)

Cost: JALT Members: free
Non-members: 1,000 yen

Venue: Shinonome High School Kinenkan 4F

Location: Matsuyama City, Ehime Prefecture, Japan

Contact Matsuyama JALT

Kiyoshi Shioiri

Work phone: 089-931-6211